Alianza Taxi Inc. provides the Alianza Taxi software App (application) for internet-enabled portable devices (“Software”) via which users can access and order taxi services in various locations, subject to availability at the location of the user at any time. All use of the Services is subject to these Terms. The Services are offered without cost to you. The term “without cost to you” does not in any way affect your obligation to pay the fare for any taxi transportation services ordered via the Service but refers only to your use of the Service in order to obtain such transportation services. Depending on your location and applicable law and/or regulations, Alianza Taxi may also offer you the possibility of paying your taxi fare electronically via the Alianza Taxi -App installed on your smart phone , using BRAINTREE Payments. Separate terms and conditions, which follow these Terms, apply to Alianza Taxi Payment transactions.
Users understand and agree that payment must be provided to the taxi driver regardless of any malfunction of the mobile application.
In particular, when using the in-app payment functionality users accept that there might be circumstances beyond Alianza Taxi’s control that might cause a credit card to be rejected, and that, in such circumstances, the user must reach an alternative payment method with the taxi driver.
Once you have taken a fare with Alianza Taxi you won’t be able to cancel (since the service has already been provided) and your payment is non-refundable. If you have any complaint in relation to the transportation service provided then that dispute must be taken up with the service provider directly, though you may also lodge a complaint with Alianza Taxi, which will be seriously and immediately reviewed for quality control purposes.
The quote for the ride supplied to you through Alianza Taxi is an estimate and may vary depending on the actual pickup and drop off stations as well and other unforeseeable factors that materially affect the cost of the travel
The user of the Alianza Taxi app can pay for the transportation service with a credit card payment, which requires the prior activation of the credit card data within the Alianza taxi app and acceptance of Terms and Conditions.
You will be charged at cost for any injury or damage to the Alianza taxi Agent’s person or vehicle, caused by you.
REGISTRATION AND USE OF THE SYSTEM
User Requirements and Conduct
The Service is not available for use by persons under the age of 18. You may not authorize third parties to use your Account, and you may not allow persons under the age of 18 to receive transportation or logistics services from Third Party Providers unless they are accompanied by you. You may not assign or otherwise transfer your Account to any other person or entity. You agree to comply with all applicable laws when using the Services, and you may only use the Services for lawful purposes (e.g., no transport of unlawful or hazardous materials). You will not, in your use of the Services, cause nuisance, annoyance, inconvenience, or property damage, whether to the Third Party Provider or any other party. In certain instances you may be asked to provide proof of identity to access or use the Services, and you agree that you may be denied access to or use of the Services if you refuse to provide proof of identity.
You agree to indemnify and hold Alianza Taxi and its officers, directors, employees, and agents harmless from any and all claims, demands, losses, liabilities, and expenses (including attorneys’ fees), arising out of or in connection with:
Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.
Alianza Taxi does not guarantee that the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
MOBILE APP PRIVACY STATEMENT
Alianza Taxi Inc. and its affiliates collect information about you when you use our mobile applications, websites, and other online products and services (collectively, the “Services”) and through other interactions and communications you have with us.
Please read this carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use this App. By downloading, registering with, or using this App, you agree to this privacy statement.
This Privacy Statement (“Statement”) applies to persons who use our apps or Services to request transportation (“Users”)
Information We Collect and How We Collect It
We collect information from and about users of our App:
We collect information you provide directly to us, such as when you create or modify your account, request on-demand services, contact customer support, or otherwise communicate with us. This information may include: name, email, phone number, postal address, profile picture, payment method, items, and other information you choose to provide.
When you use our Services, we collect information about you in the following general categories: